Airlines and Airports
Empower better travel experiences and operational efficiency with independent, trusted network performance data for airports, airlines, and infrastructure providers.
Powering Connectivity from Gate to Sky
Airline passengers today expect seamless connectivity, from check-in to landing. These expectations stretch networks across vast, high-traffic spaces often with competing technologies, making it harder to deliver consistent, high-quality connectivity.
Ookla gives airports and airlines the data they need to take control. With unmatched visibility into mobile and Wi-Fi performance, our solutions help you benchmark, troubleshoot, and optimize connectivity where it matters most: from terminal to tarmac, gate to cabin.
Optimize and design airport Wi-Fi networks
Design high-performing, secure Wi-Fi environments that meet the demands of modern travelers and airport operations:
- Perform an onsite survey of airport terminals and lounges with Sidekick 2
- Manage floor plans, create predictive designs, generate heatmap visualizations, and installation reports
- Automatically detect configuration issues and simplify ongoing maintenance with easy, step-by-step action plans for improved airport Wi-Fi
Measure airport network performance with crowdsourced and controlled testing
Understand how passengers and staff access the internet throughout the airport, and ensure your infrastructure meets their connectivity needs:
- Access mobile network insights crowdsourced from airport passengers, staff, and visitors with Cell Analytics™
- Conduct controlled walk testing within airport terminals to understand how mobile coverage and performance complement the airport’s Wi-Fi network
- Analyze key metrics like coverage, QoE, QoS, signal strength, data usage, user density, RF conditions, and more
Ensure network connectivity at ticket counters & gates to power daily operations
Keep day-to-day airline operations running smoothly by monitoring critical network touchpoints on the ground:
- Use Speedtest SDK on staff devices to continuously monitor network performance during daily activities like check-in, bag drop, and boarding
- Detect and troubleshoot recurring connectivity issues that delay passenger processing or disrupt equipment
- Analyze performance during peak hours and high-traffic windows to ensure sufficient bandwidth and coverage
Monitor in-flight connectivity
Deliver a seamless passenger experience and hold operators accountable with continuous monitoring:
- Integrate Speedtest functionality into customer in-flight entertainment tablets for continuous network monitoring and troubleshooting
- Discover when operator networks aren’t delivering the expected SLAs and escalate the issue with them
- Empower plane crews and IT admins to identify and troubleshoot connectivity problems
- Evaluate and compare the performance of different satellite providers
Revolutionizing Airport Connectivity: How Boingo Leverages Ookla’s Comprehensive Network Intelligence
Boingo used Ekahau Sidekick 2 for detailed network assessments, identifying optimal access point placements and mitigating interference. Cell Analytics provided comprehensive insights into 5G coverage gaps, allowing Boingo to enhance network deployments efficiently.
Boingo has significantly improved connectivity in major airports, such as Phoenix Sky Harbor and Austin-Bergstrom, achieving top-tier performance in Ookla’s airport rankings.
“We’re a converged network provider, and we believe you need a combination of Wi-Fi, private networks, and 5G to serve all the different connectivity needs inside a venue. Each technology has its purpose. But here’s the thing: data is key. Without solid data, you can’t make informed decisions or come up with informed solutions to problems. It’s that simple. Data drives our ability to understand and solve connectivity challenges effectively.”
Derek Peterson, Chief Technology Officer at Boingo
Providing crowdsourced and controlled drive and walk surveys for unmatched insights
Our crowdsourced data represents real-world performance metrics from billions of daily consumer-initiated Speedtest samples collected around the world, along with real-time service outages reported through Downdetector.
Our controlled data samples come from millions of miles of drive and walk surveys, using off-the-shelf consumer devices on RootMetrics and custom engineered Ekahau Wi-Fi testing devices.
Featured solutions
Speedtest Insights
Visualize fixed and mobile connectivity on an intuitive map with user-friendly data about network performance, signal, estimated cell locations, and vertical assets.
Speedtest Intelligence
View global fixed broadband and mobile performance data based on consumer-initiated tests taken every day with Speedtest.
Speedtest SDK
Embed Speedtest on employee devices at ticket counters and gates to monitor network performance during daily operations.
Cell Analytics
Get unparalleled intelligence about wireless service quality, RF measurements, data usage, user density, and cell site locations.
RootMetrics
Benchmark your network against others with controlled drive and walk testing.
Ekahau
Design and troubleshoot secure Wi-Fi for airport facilities with on-device data capture and analytics.
Downdetector Explorer
Understand the size and scale of incidents – and rapidly act to resolve issues that matter most to consumers.
Need help turning data into action?
Our Professional Services team supports your network improvement initiatives with custom reporting, connectivity analysis, and drive testing – no data science team required. Whether you’re planning infrastructure projects, validating grant-funded deployments, or developing and evaluating RFP requirements, we turn network data into clear, actionable insights tailored to your goals.
Featured resources
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